I need help with the submission form, who do I call with questions?
Call the Office of Public Relations at 734-764-2220 and tell them you are having a problem with the online submission form. The receptionist will put you in touch with someone who can help.
I submitted an announcement/event but I don’t see it. Why doesn’t it show up?
If you have submitted your event, it should appear on the calendar within two business days. If it’s been longer than that, please call Public Relations at 734-764-2220. There may have been a problem with your submission or with the database.
If you submitted an announcement, it will appear within two business days of the day you submitted it, based on the begin- and end-dates you chose to have it posted.
Why isn’t all the text that I submitted showing up?
All submissions are subject to editing for content, length and clarity. Sometimes, words or sentences may need to be changed to clarify the event or announcement information and sometimes extra, sometimes unnecessary, information may be deleted to ensure that the event or announcement is “Web-friendly” and readable for all.
Why is there an error message when I copy and paste text into the submission form?
Unfortunately, submitting pre-formatted text (special fonts, bullets, numbers, etc.) is not possible because the database cannot translate the formatting. Often, pasted text results in unrecognizable characters and text.
I want to upload a photo to post with my announcement/event. How do I do that?
Uploading photos is simple, but there are a few things you should know.
First, if you have a photo, try to make sure it’s resolution is set at 72 dpi. If you don’t know how to do that, it’s OK. The editor can change it for you. Also, try not to upload large files – they take up a lot of space on the server!
Once your photo is ready, you can upload it by using the [browse] button on the upload photo option on the submission form. Once you’ve submitted it, the editor will look it over and make any changes necessary for the photo to be posted with your event or announcement.
Suggestions or questions? E-mail firstname.lastname@example.org.